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I need help

Didn't find your query? Need help?

If you haven't found the answer to your question despite searching the available information the FixShop team is here for you. There are a number of ways for you to contact us depending on the type of enquiry you have:

Customer Support

  • Chat - in the bottom right corner of the page

    We provide information regarding service, eshop orders and general enquiries.

Complaints Department

  • Please contact us if you would like to check the status of your eshop claim.

Wholesale Cooperation / Fix-Handyman​

If you miss a specific topic or answer in our FAQ, you can also contact us via the online form on the site and we will be happy to add the information.

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