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Technical notice before installing the display

Why is it important to test the display before installing it, and what should the test include to prevent a rejected complaint?

⚠️ Why is testing displays before installation crucial?

When replacing smartphone displays—especially frameless LCD displays—accuracy and consistency play a crucial role. These components are extremely sensitive, and even a minor handling error can lead to immediate damage. The good news is that these situations can often be avoided with a simple and quick step: pre-installation display testing.

The pre-installation test is not just a formality – it is an important step that:

  • verifies the functionality of the component

  • protects the quality of the repair

  • secures your rights under the warranty

  • reduces the risk of conflict with the supplier

If the display shows visible signs of installation after assembly but does not function properly, it is very difficult – if not impossible – to determine whether it was defective upon delivery or damaged during assembly. In such cases, complaints (RMA) are usually rejected.

Frameless LCD displays are also extremely sensitive. Even minimal pressure, bending, or improper handling can cause permanent damage. Without prior testing, it is almost impossible to prove that the defect existed before installation.

✅ What you gain by testing before installation:

  • Certainty that the part is fully functional

  • The ability to detect manufacturing defects before installation

  • Prevention of unnecessary expenses and rejected claims

  • Proof that the problem was not caused by your handling

➡️ Spend a few extra minutes testing – it will save you time, money, and hassle.

🔍 Detailed testing procedure:

Most complaints related to the display could be prevented by a simple testing procedure. Testing instructions - frameless LCD display

Here is what you need to keep in mind when testing:

  • Workplace preparation

    • Leave the protective film and labels in place during the test.

    • Always use ESD protection (antistatic wristband/mat) to prevent damage from static electricity.

  • Connecting the display

    • Never bend the flex cable more than 90° - excessive bending can cause a black screen or artifacts on the display (e.g., vertical lines).

  • Function testing

    • Image: check brightness, colors, backlight uniformity, pixels

    • Touch: check sensitivity across the entire surface

    • Artifacts: check for dead pixels, flickering, vertical lines

  • Evaluation

    • If everything is OK, you can continue with the installation

    • If errors occur, stop the installation and contact us with the problem. Send us the product for a warranty claim. For information on how to do this, see the section on Warranty Claims and Withdrawal.

⚠️ Most common installation errors and their consequences

Error

Consequence

Bending the flex cable more than 90°

Colored stripes, image dropouts

Incorrect frame installation

Scratched sensor or camera

Uneven pressure on the panel

Bright spots, point artifacts

🧷 Practical examples:

  • Pressure on the back of the display can cause bright spots

  • Microscopic cracks appear as bright spots

  • An incorrectly fitted frame can damage the front camera lens

Example 1: Microscopic depression

(A small indentation on the copper on the back causes a bright spot on the display)

Example 2: Point artifacts under pressure

(The pressure caused microscopic cracks, which manifested as bright artifacts.)

Examples 3: Vertical stripes

(Excessive bending of the flex cable caused colored vertical stripes)

Examples 4: Scratched camera

(Scratching of the front camera lens due to incorrect frame fitting)

✅ Recommendations for trouble-free replacement

  • Always test the display before installation

  • Use ESD protection

  • Bend flex cables to a maximum of 90°

  • If you find a defect, contact us immediately – send us the product for a warranty claim. You can find information on how to do this in the Warranty Claims and Withdrawal section.

​🧩 Conclusion

Testing the display before installation is a simple but extremely important step that can save you a lot of trouble. This will ensure a quality repair, protect your warranty, and avoid unnecessary costs. Remember – prevention is always cheaper than fixing a mistake.

If you have any questions, feel free to contact us via the chat located in the bottom right corner of our website or through the contact form.

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